Frequently Asked Questions

Everything you need to know about your UroTuning style journey.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that final sale items are not eligible for return.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your door.

Are your materials sustainably sourced?

UroTuning is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.